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Florida Supreme Court Certified Circuit Civil Mediator

Eric H. Luckman

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BEGIN:VCARD
VERSION:2.1
N;LANGUAGE=en-us:Luckman;Eric;;;Esquire
FN:Eric Luckman, Esquire
ORG:MediationWorks
TITLE:Founder/Mediator
TEL;WORK;VOICE:(561) 245-2200
TEL;CELL;VOICE:(561) 436-5414
ADR;WORK;PREF:;;455 NE 5th Avenue, Suite D-300;Delray Beach;FL;33483;United States of America
LABEL;WORK;PREF;ENCODING=QUOTED-PRINTABLE:455 NE 5th Avenue, Suite D-300=0D=0A=
Delray Beach, FL 33483
X-MS-OL-DEFAULT-POSTAL-ADDRESS:2
URL;WORK:www.mediationworksfl.com
EMAIL;PREF;INTERNET:eric@mediationworksfl.com
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Daily Business Review 2025 Best of, Best Mediator award badgeDaily Business Review "Best of" award badge marking Eric Luckman’s 15 years
Headshot of Eric H. Luckman, founder and mediator at MediationWorks

Florida Supreme Court Certified Circuit Court Mediator Eric is into his fourth decade as a Florida lawyer. He has tried numerous cases to verdict, so he truly understands the risks of going to trial and the benefit of the mediation process. In the beginning of his career, most of the cases Eric handled were in the area of personal injury and wrongful death litigation, including products liability and medical malpractice cases. More recently, most of Eric’s work has been in the area of insurance coverage and bad faith litigation.

Eric was Board Certified in Civil Trial Law by The Florida Bar from 1993 until 2023. He is “AV” rated by Martindale-Hubbell and has been named as a “Florida Super Lawyer” in insurance law, one of only approximately 20 lawyers statewide to receive this recognition, in 2008, 2009, 2011, 2014 – 2026. He was also named a “Florida Super Lawyer” in the area of Alternative Dispute Resolution in 2023-2026. He was also recognized as a 2023 Boca Raton Observer Arbitration and Mediation, Top Lawyer.

Professional & Bar Association Memberships

  • The Florida Bar, member since 1983
  • Palm Beach County Bar Association, member since 1988; Medical-Legal Committee 1997-2001; Professionalism Committee 2011-2013
  • Florida Academy of Professional Mediators, 2016

Education

  • Juris Doctor, University of Miami School of Law, Coral Gables, FL, 1983
  • Bachelor of Arts, Cum Laude, in Politics, Brandeis University, Waltham, MA, 1980

Jurisdictions of Practice

  • Florida State Courts, 1983
  • U.S. Southern District (Trial Bar), 1985
  • U.S. Middle District, 2003
  • U.S. Court of Federal Claims, 1990

Awards & Recognition

  • Daily Business Review Best Of - Best Mediator (2025)
  • Florida Super Lawyer - Alternative Dispute Resolution (2023-2026)
  • Florida Super Lawyer - Insurance law (2008, 2009, 2011-2022)
  • Florida Justice Association Bronze Patriot Recipient
  • Boca Raton Observer Top Lawyer - Arbitration and Mediation (2023-2025)

Significant Appeals

  • Keen v. Florida Sheriffs’ Self-Insurance Fund, 854 So.2d 8444, Fla.App. 4 Dist., September 24, 2003
  • Herring v. Horace Mann Ins. Co., 795 So.2d 209, Fla.App. 4 Dist., September 26, 2001
  • U.S. Security Ins. Co., Inc. v. Doss, 764 So.2d 885, Fla App. 4 Dist., August 9, 2000
  • McFadden v. Staley, 687 So.2d 357, Fla.App. 4 Dist., February 12, 1997
  • Villatoro v. Concepcion, 671 So.2d 216, Fla.App. 4 Dist., April 03, 1996
  • Riddell v. Jacobson & Cohen, P.A., 622 So.2d 140, Fla.App. 4 Dist., August 04, 1993
  • Jarrell v. Churm, 611 So.2d 69 Fla.App. 4 Dist., December 30, 1992
  • Allstate Ins. Co., Inc. v. Walker, 583 So.2d 356, Fla.App. 4 Dist., June 26, 1991

Lectures Presented

  • November 2008, Palm Beach Justice Association: Strategies on Cross-Examining the Opposing Professional Examiners; Insurance Claims – Strategies That Have Worked, and Failed, Over the Last 25 Years.
  • October 2000, Palm Beach County Trial Lawyers Association: How to Defeat the Defense Professional Independent Medical Practitioners.
  • September 1993, Academy of Florida Trial Lawyers, Insurance and Other Consumer Issues Seminar: Insurance Agency Claims, Policy Cancellations & Premium Financing.
  • September 1992, Academy of Florida Trial Lawyers, Across the Board Insurance Claims Seminar: Insurance Agency Claims, Policy Cancellations & Premium Financing.

Articles

Not All Arbitrators Are Created Equal: Key Considerations for Fair Dispute Resolution|/posts/not-all-arbitrators-are-created-equal|4150af8d-5a43-459d-ab65-e9dc6a7f08a5|Raul Romaguera — Whether you have a contractual arbitration case, or a non-binding arbitration case, the selection of arbitrators can be very important.Who must appear at a mediation?|/posts/who-must-appear-at-a-mediation|bb32ce6e-0c0a-413f-bead-85a59908fbd5|Eric H. Luckman — At most of the mediations I preside over, the plaintiff and their lawyer are present, along with a representative from an insurer and defense counsel.To Settle or Not Settle? That is the Question.|/posts/to-settle-or-not-settle-that-is-the-question|8699fb9f-ef1c-4282-82d5-b022810c5529|Brenda F. Pagliaro — Everything in life starts with a decision. In fact, life is full of decisions, big and small. For some people, making decisions comes easy, naturally and quickly.The Unraveling of the McDonnell Douglas Framework in Title VII Discrimination Cases|/posts/the-unraveling-of-the-mcdonnell-douglas-framework-in-title-vii-discrimination-cases|8699fb9f-ef1c-4282-82d5-b022810c5529|Brenda F. Pagliaro — On June 5, 2025, the Supreme Court issued a unanimous ruling on a reverse discrimination case, Ames v.The Importance of Listening in Conflict Resolution|/posts/the-importance-of-listening-in-conflict-resolution|d9fee452-c11d-4ec4-acdf-1fd26e39a66c|Philip G. Thompson — It has been said that listening is the most important part of communication. I would go so far as to say that this applies even more in conflict resolution.The Gateway to Civil Suits and an Opportunity for Early Resolution|/posts/the-gateway-to-civil-suits-and-an-opportunity-for-early-resolution|8699fb9f-ef1c-4282-82d5-b022810c5529|Brenda F. Pagliaro — The U.S. Equal Employment Opportunity Commission (EEOC) is the administrative gateway to filing civil suits, in either state or federal court, for discrimination based on…The Art of Active Listening in Florida Mediation|/posts/the-art-of-active-listening-in-florida-mediation|bbe84780-ac55-458f-b070-b2bbfff22c60|Andrew Y. Winston — As a Florida Supreme Court Certified Circuit Court Mediator, I've observed that one of the most powerful tools in a mediator's arsenal is often overlooked: active listening.Starbucks' Grande Mistake|/posts/starbucks-grande-mistake|8699fb9f-ef1c-4282-82d5-b022810c5529|Brenda F. Pagliaro — We all know what it is like to order a coffee at Starbucks, with its signature sizes ranging from Short to Grande to Venti.So Close, Yet So Far|/posts/so-close-yet-so-far|d9fee452-c11d-4ec4-acdf-1fd26e39a66c|Philip G. Thompson — You have been in mediation for several hours representing one of the parties in a hotly contested case.Should Arbitration Proceed Mediation in a Hybrid Mediation / Arbitration?|/posts/should-arbitration-proceed-mediation-in-a-hybrid-mediation-arbitration|e0869af5-4f66-45a2-b587-6e78a9958142|Donald G. Korman — One of the great strengths of mediation is confidentiality.Opposing counsel is not your enemy. Talk to one another before the mediation.|/posts/opposing-counsel-is-not-your-enemy-talk-to-one-another-before-the-mediation|bb32ce6e-0c0a-413f-bead-85a59908fbd5|Eric H. Luckman — It is such a simple idea, but one that is often ignored.On Their Own Terms: Why Mediation Empowers All Parties in Nursing Home Disputes|/posts/on-their-own-terms-why-mediation-empowers-all-parties-in-nursing-home-disputes|4150af8d-5a43-459d-ab65-e9dc6a7f08a5|Raul Romaguera — Mediating nursing home cases is a crucial approach to resolving disputes that often involve sensitive and emotional issues.New Delivery of Employment Laws|/posts/new-delivery-of-employment-laws|8699fb9f-ef1c-4282-82d5-b022810c5529|Brenda F. Pagliaro — There have been critical new rules, regulations and law changes over the last year affecting the employment world.Navigating Mediation Impasses: A Practical Guide for Litigators|/posts/navigating-mediation-impasses-a-practical-guide-for-litigators|bbe84780-ac55-458f-b070-b2bbfff22c60|Andrew Y. Winston — In the complex landscape of dispute resolution, mediation impasses can present significant challenges for litigators and their clients.Modern Game Theory & Personal Injury Mediation|/posts/modern-game-theory-personal-injury-mediation|bbe84780-ac55-458f-b070-b2bbfff22c60|Andrew Y. Winston — Modern game theory offers valuable insights into personal injury mediation, providing a framework for understanding strategic decision-making and potential outcomes.Mediation Settlement Agreements and Confidentiality|/posts/mediation-settlement-agreements-and-confidentiality|bb32ce6e-0c0a-413f-bead-85a59908fbd5|Eric H. Luckman — Everything that is said at mediation is confidential, right?Mediation Pitfalls – Identify and Avoid|/posts/mediation-pitfalls-identify-and-avoid|bbe84780-ac55-458f-b070-b2bbfff22c60|Andrew Y. Winston — Mediation is now a central fixture in Florida’s civil litigation landscape.Mediation Cancellations|/posts/mediation-cancellations|bb32ce6e-0c0a-413f-bead-85a59908fbd5|Eric H. Luckman — The case is set for mediation in two days. You call your client to prep them and come to find out that they forgot about the mediation and can’t attend.Mediation / Arbitration – New Option for Alternative Dispute Resolution|/posts/med-arb-new-option-for-alternative-dispute-resolution|e0869af5-4f66-45a2-b587-6e78a9958142|Donald G. Korman — Court dockets are presently jammed owing to the Pandemic delaying and preventing trials and the pent-up demand now that in-person trials have resumed.Making Lemonade|/posts/making-lemonade|bbe84780-ac55-458f-b070-b2bbfff22c60|Andrew Y. Winston — We are all familiar with the saying, “when life gives you lemons, make lemonade.” Essentially, try to make the best out of a difficult situation.Is the Gig up?|/posts/is-the-gig-up|8699fb9f-ef1c-4282-82d5-b022810c5529|Brenda F. Pagliaro — Many are contemplating the implication of the 2024 FLSA rule changes on the gig economy due to the expansion of the “economic realities” test.Is Appearance at Mediation Mandatory?|/posts/is-appearance-at-mediations-mandatory|bb32ce6e-0c0a-413f-bead-85a59908fbd5|Eric H. Luckman — In a recent 3rd DCA opinion (Alvarez v.Interpreter or Assistant? Hire the Interpreter!|/posts/interpreter-or-assistant-hire-the-interpreter|bb32ce6e-0c0a-413f-bead-85a59908fbd5|Eric H. Luckman — When a client’s ability to speak and understand English is in doubt, one must decide whether an interpreter should be used at a mediation.“I’m Sorry” – The Most Underrated Tool in Mediation|/posts/im-sorry-the-most-underrated-tool-in-mediation|4150af8d-5a43-459d-ab65-e9dc6a7f08a5|Raul Romaguera — Mediation is not simply a negotiation involving a neutral 3rd party to facilitate a hoped-for resolution of the case.How Mediators Can Help you with a Difficult Client|/posts/how-mediators-can-help-you-with-a-difficult-client|e0869af5-4f66-45a2-b587-6e78a9958142|Donald G. Korman — Clients sometimes come to mediation with unreasonable expectations.Going With the Flow: The Influence of “Groupthink” on Mediation Outcomes|/posts/going-with-the-flow-the-influence-of-groupthink-on-mediation-outcomes|cc143c1a-e1e9-422e-84d1-9351d9bffab9|Ira S. Bergman — What do the Bay of Pigs invasion, the bombing of Pearl Harbor and the Space Shuttle Challenger disaster have in common?Go ahead, Make My Day (By Settling Your Case): Movie Quotes and Mediation “Dont's”|/posts/go-ahead-make-my-day-by-settling-your-case-movie-quotes-and-mediation-donts|cc143c1a-e1e9-422e-84d1-9351d9bffab9|Ira S. Bergman — One of my favorite movie lines is from Casablanca,1 considered by many to be the greatest movie ever made.Get the Most Out of Mediation by Avoiding These Five Common Mistakes|/posts/get-the-most-out-of-mediation-by-avoiding-these-five-common-mistakes|258aff3c-aa55-4507-80b0-dd63ed9e2edc|Madeleine Q. Mannello — Mediation can be a highly effective method for resolving disputes.Dialysis Claims and Mediation: Navigating the Legal Landscape|/posts/dialysis-claims-and-mediation-navigating-the-legal-landscape|4150af8d-5a43-459d-ab65-e9dc6a7f08a5|Raul Romaguera — Introduction Over 600,000, people in the U.S. suffer from kidney disease severe enough to require dialysis.Can Your Mediator Find The 18th Horse?|/posts/can-your-mediator-find-the-18th-horse|d9fee452-c11d-4ec4-acdf-1fd26e39a66c|Philip G. Thompson — There is a great proverb that illustrates how vital it is to be able to think outside the box as a mediator when you are faced with a difficult fact pattern.Bilingual Mediations? Yes, With Caveats|/posts/bilingual-mediations-yes-with-caveats|4732d5ba-a9da-4a01-bf5d-9559d346e437|Jose G. Rodriguez — In its recent advisory opinion (2021-002), the Mediation Ethics Advisory Committee of the Florida Supreme Court addressed that question and provided guidance for compliance.Beyond Zoom: The Value of In-Person Mediations|/posts/beyond-zoom-the-value-of-in-person-mediations|e0869af5-4f66-45a2-b587-6e78a9958142|Donald G. Korman — There are now very few in-person mediations. Online mediations are far more efficient than in-person mediations.Are You Seeing the Whole Elephant?|/posts/are-you-seeing-the-whole-elephant|d9fee452-c11d-4ec4-acdf-1fd26e39a66c|Philip G. Thompson — There are some really great proverbs that help illustrate what mediation is all about. One of them involves some blind children and an elephant.AI & Trial Changes Boost ADR Need|/posts/ai-trial-changes-boost-adr-need|e0869af5-4f66-45a2-b587-6e78a9958142|Donald G. Korman — In the not-too-distant future, once AI overcomes its tendency for hallucination and inventing cases, every lawyer will have comprehensive access to all relevant case law and…A Brief Discussion of the History and Future of Mediation in the US|/posts/a-brief-discussion-of-the-history-and-future-of-mediation-in-the-us|bbe84780-ac55-458f-b070-b2bbfff22c60|Andrew Y. Winston — In recent years, mediation has become one of the most frequently utilized process of conflict resolution.1st and 10|/posts/1st-and-10|4150af8d-5a43-459d-ab65-e9dc6a7f08a5|Raul Romaguera — Football season is here! There are many, many life lessons in the game of football that can be applied to life, love, and business.Can Less Really Be More?|/posts/can-less-really-be-more|1bb0f282-1e84-4e52-a1ea-9c983d0d9779|Gregory Donoghue, Esq. — How a pre-mediation "Freakonomics" discussion helps attorneys guide clients past emotion and lock in their best net economic recovery.Florida Non-Binding Arbitration: A Sharpened Procedural Landscape|/posts/florida-non-binding-arbitration|bbe84780-ac55-458f-b070-b2bbfff22c60|Andrew Winston — Florida court-ordered non-binding arbitration remains a useful case-management and dispute-resolution mechanism, but recent rule changes and appellate decisions have increased the importance of procedural precision.Mediation and Motorcycles: Lessons Learned From Robert Pirsig's Epic 1970s Literary Road Trip|/posts/zen-and-the-art-of-mediation|cc143c1a-e1e9-422e-84d1-9351d9bffab9|Ira S. Bergman — In 1974, Robert Pirsig published his masterclass in philosophy bearing a most unlikely title -- Zen and The Art of Motorcycle Maintenance: An Inquiry Into Values.Use It or Lose It|/posts/use-it-or-lose-it|8699fb9f-ef1c-4282-82d5-b022810c5529|Brenda F. Pagliaro — As a Neutral, one of the most important characteristics one needs is to be able to control our words, thoughts and emotions. After all, we are not robots, avatars or actors.Tips for a Successful Mediation|/posts/tips-for-a-successful-mediation|bbe84780-ac55-458f-b070-b2bbfff22c60|Andrew Y. Winston — When many of us attended law school, it was with the intention of becoming litigators and trial lawyers.The Stockholm Syndrome and Mediation|/posts/the-stockholm-syndrome-and-mediation|e0869af5-4f66-45a2-b587-6e78a9958142|Donald G. Korman — Stockholm Syndrome: feelings of trust or affection that are felt in many cases of kidnapping or hostage taking by a victim toward their captor.Signatures? We Don’t Need No Stinking Signatures|/posts/signatures-we-dont-need-no-stinking-signatures|d9fee452-c11d-4ec4-acdf-1fd26e39a66c|Philip G. Thompson — Many of you may recall a prior article I wrote where I discussed the mandates of Fla.R.Civ.P. 1.730 in terms of who was required to sign the mediation agreement.Mr. Cool and Mr. Duel: What We Can Learn From Franklin and Hamilton About Preparation|/posts/mr-cool-and-mr-duel-what-we-can-learn-from-franklin-and-hamilton-about-preparation|cc143c1a-e1e9-422e-84d1-9351d9bffab9|Ira S. Bergman — There are many reasons why mediations end in impasse. But, in my experience, the lack of preparation (by one side or sometimes both) often plays a key role.Mediation Can Be Like Preparing a Fine Meal|/posts/mediation-can-be-like-preparing-a-fine-meal|4150af8d-5a43-459d-ab65-e9dc6a7f08a5|Raul Romaguera — Too often, when I begin a mediation, I hear one of the parties (usually one of the attorneys) say “we don’t want to be here all day”.Madeleine Q. Mannello Elected Broward County Bar Association Secretary|/posts/madeleine-q-mannello-elected-broward-county-bar-association-secretary|258aff3c-aa55-4507-80b0-dd63ed9e2edc|MediationWorks is thrilled to announce that Madeleine Q. Mannello has been elected Secretary of the Broward County Bar Association, a significant milestone in her dedicated…Listen Up: Words of Wisdom from Jane Goodall|/posts/listen-up-words-of-wisdom-from-jane-goodall|cc143c1a-e1e9-422e-84d1-9351d9bffab9|Ira S. Bergman — Jane Goodall is neither a lawyer nor a mediator, but a truly remarkable person nonetheless."I can’t get no…Satisfaction.” The Rolling Stones, 1964|/posts/i-cant-get-nosatisfaction-the-rolling-stones-1964|bb32ce6e-0c0a-413f-bead-85a59908fbd5|Eric H. Luckman — Maybe if Mick Jagger went to a mediation he would have felt differently. Realistically, satisfaction should be the goal for all parties at a mediation.Celebrating Leadership and Continuous Growth at MediationWorks|/posts/joanne-luckman-goldman-sachs-graduation||MediationWorks celebrates COO/CFO Joanne Luckman's graduation from the Goldman Sachs 10,000 Small Businesses program, a milestone in her leadership of the firm.Even Artificial Intelligence needs a Watchful Eye|/posts/even-artificial-intelligence-needs-a-watchful-eye|8699fb9f-ef1c-4282-82d5-b022810c5529|Brenda F. Pagliaro on the hidden biases in AI legal tools and how attorneys can use AI responsibly, with independent verification at every step.

Ask our schedulers which matters this mediator takes.