Not All Arbitrators Are Created Equal: Key Considerations for Fair Dispute Resolution
Raul Romaguera — Whether you have a contractual arbitration case, or a non-binding arbitration case, the selection of arbitrators can be very important.
Read more →
Who must appear at a mediation?
Eric H. Luckman — At most of the mediations I preside over, the plaintiff and their lawyer are present, along with a representative from an insurer and defense counsel.
Read more →
To Settle or Not Settle? That is the Question.
Brenda F. Pagliaro — Everything in life starts with a decision. In fact, life is full of decisions, big and small. For some people, making decisions comes easy, naturally and quickly.
Read more →
The Unraveling of the McDonnell Douglas Framework in Title VII Discrimination Cases
Brenda F. Pagliaro — On June 5, 2025, the Supreme Court issued a unanimous ruling on a reverse discrimination case, Ames v.
Read more →
The Importance of Listening in Conflict Resolution
Philip G. Thompson — It has been said that listening is the most important part of communication. I would go so far as to say that this applies even more in conflict resolution.
Read more →
The Gateway to Civil Suits and an Opportunity for Early Resolution
Brenda F. Pagliaro — The U.S. Equal Employment Opportunity Commission (EEOC) is the administrative gateway to filing civil suits, in either state or federal court, for discrimination based on…
Read more →
The Art of Active Listening in Florida Mediation
Andrew Y. Winston — As a Florida Supreme Court Certified Circuit Court Mediator, I've observed that one of the most powerful tools in a mediator's arsenal is often overlooked: active listening.
Read more →
Starbucks' Grande Mistake
Brenda F. Pagliaro — We all know what it is like to order a coffee at Starbucks, with its signature sizes ranging from Short to Grande to Venti.
Read more →
So Close, Yet So Far
Philip G. Thompson — You have been in mediation for several hours representing one of the parties in a hotly contested case.
Read more →
Should Arbitration Proceed Mediation in a Hybrid Mediation / Arbitration?
Donald G. Korman — One of the great strengths of mediation is confidentiality.
Read more →
Opposing counsel is not your enemy. Talk to one another before the mediation.
Eric H. Luckman — It is such a simple idea, but one that is often ignored.
Read more →
On Their Own Terms: Why Mediation Empowers All Parties in Nursing Home Disputes
Raul Romaguera — Mediating nursing home cases is a crucial approach to resolving disputes that often involve sensitive and emotional issues.
Read more →